IT Support Analyst
Position: IT Support Analyst
Location: Wakefield Office (with travel to other Chadwick Lawrence offices as required)
Responsible to: Head of IT
Hours: 37 ½ hours per week
Salary: Competitive. Negotiable dependant upon experience
An opportunity has arisen for a full-time IT Support Analyst working in our IT Department at our Wakefield Office.
The role provides first and second line support to colleagues across the firm, ensuring technology services remain reliable, secure and effective. The successful candidate will be responsible for supporting business applications, Microsoft 365 services, infrastructure, end-user devices and cybersecurity initiatives whilst delivering an excellent user experience. This is a varied role that offers exposure to a wide range of technologies, projects and business systems within a modern legal environment
We are looking for someone who combines strong technical capability with excellent interpersonal skills.
The ideal candidate will be:
- Approachable and customer-focused – colleagues feel comfortable coming to you for support, advice and guidance.
- Forward-thinking – interested in new and emerging technologies and how they can improve the way we work.
- Passionate about delivering exceptional service and creating a positive user experience.
- Curious, adaptable and committed to continuous learning.
- Proactive in identifying improvements rather than simply reacting to issues.
- Comfortable communicating with both technical and non-technical users.
- Organised, reliable and capable of managing competing priorities.
For a job description, details of our benefits package or to apply please click on the link below.
We would like to take this opportunity of thanking you for your application.
Chadwick Lawrence is an equal opportunities employer. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated based on their relevant merits and abilities.
