11
Feb 2015
A review, led by Sir Robert Francis QC, has heard “shocking” stories about staff being afraid to speak up, because they are apprehensive about being intimidated, ignored or bullied. Sir Robert warned that a “significant proportion” of NHS workers would not voice their concerns, either because they felt nothing would be done, or because they…
09
Feb 2015
According to a review by the office of the Parliamentary and Health Service Ombudsman Service, nearly half of investigations into NHS patient complaints are inadequate. The review, which looked into 150 cases of alleged avoidable death or harm, found that the handling of 61complaints of NHS trusts in England was not good enough, and that…
06
Feb 2015
Leading analysts have said that overhauls to the organisation of the NHS have been “disastrous” and have “distracted” from patient care. The findings by the King’s Fund think tank have said that changes made by the current coalition government have failed patients, wasted three years, left a strategic vacuum and caused financial distress. The changes,…
04
Feb 2015
Analysis of the NHS urgent care line 111 has shown that there has been a surge in the number of patients being referred to A&E departments and GP surgeries, meaning added pressure on already overstretched hospitals and GPs. The doctors’ union the BMA, who produced the figures, has had long-standing concerns over NHS 111. Although…
04
Feb 2015
NHS hospitals and bosses are at loggerheads about the system for providing income to NHS hospitals in England. Plans for next year’s payment system have been rejected by hospital chiefs, who are warning that safe care could not be guaranteed under current proposals. A large proportion of funding for a hospital is provided from a…
21
Jan 2015
MPs have said that the treatment of whistleblowers continues to be a stain on the NHS in England. According to the Health Select Committee, the way staff who raise concerns are treated has undermined trust in the system. The report adds that whistleblowers who are absolved should receive an apology and “practical redress”. The report…
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