Dorset care home rated inadequate amid ‘serious concerns’

Goldcrest Care Home in Weymouth has been graded inadequate after it incorrectly kept residents and visitors locked in rooms without appropriate authority.

The Care Quality Commission said that the care home, which cares for people with dementia, had too few trained staff and did not always treat residents with respect and dignity, and said it found “serious concerns” about people’s safety on the first day of its three day visit.

It found medicines were not safely managed, the home was not clean, staff did not wear PPE appropriately and people were not helped to move when they needed it.

An independent care consultant was appointed to address immediate concerns and support the newly appointed manager at the time.

Inspectors said internal doors were used to restrict people’s movement without appropriate authority.  A resident’s relative said they had been locked in a room with their relative and two other people during one visit.

The care home has been placed into special measures and will be inspected again within six months.

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Posted by Karen Motley, Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

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