Bereaved parents blocked on social media by Nottingham hospitals media chief

The press director at Nottingham University Hospitals NHS Trust has been suspended after she blocked bereaved families on Twitter.

 

Tiffany Jones apologised “wholeheartedly” after she was found to have prevented parents of babies who died at maternity units from seeing her Twitter messages.  She has since deleted her Twitter account.

 

A review of several baby deaths and injuries at the trust’s sites begins next month.

 

The trust’s maternity services have been rated inadequate by the Care Quality Commission, which has also criticised the trust’s leadership and culture.

 

Donna Ockenden, who carried out a review in the maternity scandal in Shropshire, will examine its maternity services in an investigation which could last 18 months.

 

The trust’s social media policy which was approved in 2019, says social media users must not “criticise or cause embarrassment to the trust, its patients, healthcare providers, other stakeholders or staff in a public post”.

 

In a statement confirming Ms Jones’ suspension, NUH also offered “our sincere apologies for the undue upset caused”.

 

It went on to say “We know the devastation caused to families when we have not delivered the best care in our maternity service and we are committed to engaging with and listening to families in order to make the necessary improvements”.

 

Chadwick Lawrence’s team of medical negligence lawyers have years of experience in high value and complex medical negligence compensation claims and have an excellent record.  The team is led by Tony May, a specialist cerebral palsy and birth injury solicitor, who has over 20 years experience in handling cases in which babies have been brain damaged or sustained other injuries as a result of medical negligence.  He and his team continue to represent many cerebral palsy children and young adults in medical negligence claims.  Tony also acts as a Court of Protection Deputy for many of the cerebral palsy and brain damaged clients that he has represented, so we can continue to support you after your case is settled.  Tony can be contacted by email on tonymay@chadlaw.co.uk.  Alternatively, please call and speak to any of Chadwick Lawrence’s specialist medical negligence Legal Aid and no win, no fee solicitors for free legal advice on Freephone 0800 304 7382