Oxford GP surgery placed in special measures

Following an inspection of Botley Medical Centre in Oxford, the Care Quality Commission said they had “significant concerns” about patient care and the operation of the medical centre.

This followed an earlier inspection in 2019, which found the surgery, which has 16,000 patients, to be inadequate.

In its report, the CQC identified at least 219 patients that were prescribed medicine without having safe checks in place. There were also further instances concern, such as a vaccine fridge which had been turned off. A reporter from the BBC waited in a queue for 52 minutes when calling the surgery for comment.

Dr Rosie Benneyworth, a chief inspector at the CQC, said the practice “did not always provide care in a way that kept patients safe and protected them from avoidable harm.”

Senior partner Dr Aintzane Ballestero, said she understood the “disappointment and frustration” of patients “over long waits to get through to us on the phones, accessing appointments and the updating of some patient records.

“We wish to provide our patients with high standards of care at all times, so we are disappointed with the CQC’s findings.

“But we want to reassure our loyal patients we are committed to making significant improvements as quickly as possible.”

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Posted by Karen Motley, Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

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