East Yorkshire hospital’s A&E department rated inadequate following care inspection

A new report by the Care Quality Commission has said the Accident and Emergency department at Hull University Teaching Hospitals has been rated as inadequate, and has been found to require improvement overall for the second inspection in a row.

Staff at the hospital said workloads felt unmanageable and there was concern over how some people failed to wear PPE.

The trust have apologised to anyone who had not received “the quality of care we always aim to provide” and said some issues had already been addressed.

The CQC, who looked at emergency and urgent care, medicine and surgery during their inspection, said the trust was failing in all but one area, with services being rated as good when it came to the care given to patients.

Junior doctors who spoke to inspectors said they felt the workload was unmanageable at times and expressed concerns as to how “stretched” they felt.

CQC deputy director of operations in the north, Sarah Dronsfield, said leaders did not always manage issues with “timely and decisive” action, affecting care.

In A&E, patients were not regularly checked, leading to one patient waiting 16 hours for food or drink, Ms Dronsfield added.  She did, however, praise positive interactions between staff and users.

Chris Long, chief executive at Hull University Teaching Hospitals NHS Trust, said the hospital had a “sustained period of extreme pressure” on emergency services, leading to long delays.

“We know that staff have already delivered against many of the urgent actions we set ourselves after we received the CQC feedback.”

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Posted by Karen Motley, Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

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