Watchdog rates Birmingham care home as inadequate

Clifton House Care Home in Birmingham, which left two patients in a pool of urine, has been rated inadequate and placed in special measures.  Staff at the care home did not assist the patients until asked by inspectors, according to the Care Quality Commission.

 

The report added that patients were not treated in a dignified way, were at risk of abuse and losing wright, and may not have had end-of-life wishes properly addressed.

 

Inspectors visited the care home, which provides care for 39 people mostly with dementia, on 5^th October and said the service requires improvement.

 

They wrote “People’s privacy, dignity and independence were not always respected.

 

“During the visit we identified two people with catheter leg bags that had leaked, resulting in a pool of urine around their feet.  Staff were present in both rooms and this was overlooked until an inspector asked staff to assist.”

 

Inspectors also raised concerns that best practice was not being followed for two patients receiving end-of-life care and that patients were not being supported to take part in activities.

 

“There was no end-of-life care records in place to record people’s preference and choices  We also so no evidence that staff had received end-of-life care training.

 

“People did not receive support to follow their interests or take part in meaningful daily activities.  We observed people sitting around with no meaningful activities or engagement from staff for extended periods.”

 

A representative from the care home declined to comment on the report and findings.

 

Chadwick Lawrence’s specialist team of clinical negligence lawyers have years of experience in medical negligence claims, providing support and guidance after life-changing events.  Not only do we represent clients in Yorkshire, but because of our reputation we also represent clients nationally.

 

If you believe that you or a relative may have been injured as a result of clinical/medical negligence, please call for free legal advice from our medical negligence solicitors on the freephone number below.

 

Posted by Karen Motley, Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

 

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